MatataXplore Solvia AI Binoculars 8x32 Black

Shipping methods & Delivery Time

• MatataXplore is located in Shenzhen,China. Now we ship to worldwide.Now we offer 3 major shipping methods for all our customers, Standard Free Shipping ,Priority Line ,and Express Shipping
• Standard Free Shipping On all Order you will enjoy free shipping on MatataXplore, it will take 10-20 days before you received it.
• Priority Line will take 5-9 days before you receive it ,it will charge you 9.99usd per order
• Express Shipping it will take 3-6 days , it will charge 35usd for one orders.

Orders handing time:

• 1~3 working days.

Total Delivery Time = Processing Time + Shipping Time(depending on your location)

Thank you for choosing MatataXplore for your shopping needs. We stand behind the quality of our products and offer a 30-day warranty to ensure your satisfaction. This warranty covers manufacturing defects and malfunctions under normal use conditions.

Product Quality Guarantee Policy

• We will provide quality warranty service if there are any quality problems or non-human caused problems. Warranty time starts from the time when you receive the goods. Please note that any overdue requests will not be accepted.

Reference of Quality Guarantee Solutions

• 1. Refund: partial refund / full refund / return and refund.
• 2. Reship: resend partial products/a new replacement.
• 3. Repair or exchange.

Notes

• 1. Natural product degradation through wear and tear, along with breakage/damage during use, is solely the customer's responsibility and is not covered by our warranties.
• 2. If the product is damaged/misused by customers, the warranty will be invalid immediately. No compensation is available in such cases. However, you are welcome to contact us to purchase a replacement or spare parts (if applicable).
• 3. Proof is needed for any non-human quality problems.
• 4. For some products, customers need to provide damage proof or cooperate to check and confirm problems, otherwise we may not be able to cover you under Product Warranty Policy.